Frequently Asked Questions(FAQs)

Q1 : What are temple opening hours today? Is temple open today? 
Please click here for Today’s Temple Opening Hours
Please click here for Temple Opening Hours, in general.

Q2 : What time is the canteen  open today? Is canteen open today? canteen opening hours, please?
Please click here for Today’s Canteen Opening Hours
Please click here for Canteen Opening Hours, in general.

 

Q3: I would like to visit temple. what are the Do’s and Don’ts and Dress codes to be adhered to, while visiting the temple?
Thanks for asking. Please click here to refer to Dos and Don’ts & click here to refer to dress code to be observed while visiting temple.

Q4 : I would like to book / perform a Pooja / Ritual. Can I have more info?
Please click here to fill in the online Pooja / Ritual Booking Request Form and our coordinator will contact you for further details.
Q5: What is Donation cost for the Pooja / Ritual?
Please click here to refer Pooja / Ritual donation price list

Q6: What is the canteen menu today? or Will Dosas be available at canteen today?
Please click here to refer the canteen menu.

Q7: I would like to book for a wedding for my son’s / daughter’s marriage. How do I go about?
Please click here to fill online Wedding/Marquee Hall Booking Request form & our function coordinator will contact you for further details.

Q8: I would like to book the function hall for my / our private function?
Please click here to fill online function hall Booking Request form & our function coordinator will contact you for further details.

Q9: How can I book catering request for my function?
Please click here to fill online SVT Catering Request Form and our canteen manager will contact you for further details.

Q10: I would like to become a SVT volunteer or would like to do some volunteer work whenever I am available. what is the procedure for registration?
Please click here to fill online To become a SVT volunteer form and our manager will contact you for further details
Please click here to refer the Volunteer roster page, if you would like to do some volunteer work when time permits.

Q11: I would like to make a donation. How do I go about?
Please click here to make online donation or click here to fill the online information form and our temple coordinator will contact you for further details.

Q12: I would like to sponsor AnnaDhanam during Brahmotsavam or Shiva Mahotsavam or any other festival. How do I go about?
Please click here to fill the online information form and our AnnaDhanam coordinator will contact you for further details.

Q13: I would like a notification for future SVT news & events. How do I register?
Please click here to Subscribe to our Newsletter. We will send your newsletter for future news & events.

Q14: I visited the temple today and would like to give some feedback about my experience. or I have a suggestion to make.
Sure. Please click here to visit Your Temple Visit – Feedback Form and you can provide us your feedback / suggestions / ideas.

Q15: We are a group of people visiting the Temple from local or interstate or overseas or we are from school & would like to visit temple. Can we have an organized tour?
Please click here to fill in the  online Temple Tour Request Form and our representative will contact you for organizing the same.

Q16: We would like to perform Mundan / Tonsuring for our new born baby. Does the Temple have facility?
We don’t have requisite facility at the moment to perform Mundan / Tonsuringi at the temple However, we are in the process of addressing this issue.
In the mean while time, you may make your own arrangements. Please click here to contact us for more information.

Q17: I have bought a new car & would like to perform Vehicle / Vahana pooja. What is the procedure.
Congratulations!! There is no booking required to perform a Vehicle / Vahana pooja. Please enquire at the the temple counter and a volunteer would guide you.

Q18: I bought the house & would like to do house-warming function or perform any pooja at my house. Is there any priest available?
Congratulations. Please click here to fill the online contact us form and our pooja coordinator will contact you for further details.
Please Note: Temple priests would not be available for performing house poojas during weedends and public holidays.

Q19: I am not receiving newsletters. How can this be resolved? or If you have any issues with our website….
Please click here to fill online Website Issue Form and our tech team will look into your problem, resolve the same and notify you, accordingly.

Q20: I would like to perform Go pooja or cow feeding or would like to sponsor for GO’Samrakshanam @ SVT. What is the booking procedure?
Please click here to fill online Pooja/Ritual Booking Request Form and our pooja coordinator will contact you for further details.
Please click here to refer for sponsorship for GO’Samrakshanam @ SVT

Q21: I would like to buy devotional books or CD or any other items pooja / religious material. How can I do it?
Please visit our SVT Souvenir Shop which is next to the temple front-desk counter. There are variety of items available. Please choose your desired item and pay at counter.
Please also click here to visit our SVT Souvenir Shop page for more information.

Q22: I would like to chat online to get prompt answer for my query?
We have online chat available to help devotees to provide prompt answer. Please click here to chat online. Please note that due to limited volunteer availability you may see chat online person is offline during normal hours. In this case, please leave the offline messages and our representative will contact you ASAP. Thank you.

 

Q23: I am visiting the Temple by Public transport. What are the bus timings from Helnsburgh Stn to the Temple and vice versa?
Please click here to refer Bus Timetable page for more information.

 

Q24: I have missed or accidentally lost the recent newsletter email. Can I get the copy again?
Don’t worry. Recent newsletter are available under “View Newsletter” on News & Events section. Please click here to view recent newsletter.

 

Q25: I would like to view / see SVT upcoming events for the future months. Where can I see these details?
Please click here to see the SVT calendar for SVT upcoming events.

 

Q26: I found someone else’s wallet / mobile phone / any other personal item. What to do next? 
Please hand over items to front desk volunteer and they will try to locate the owner and hand it over to them.

 

Q27: I lost my wallet / mobile phone / any other personal item. Is there any chance of retrieving it?  What to do next?
Please inform your loss at the front desk counter and they will to try to help you retrieve the same.

 

Q28: I missed the last bus to Helensburgh railway station? Could anyone help me?
Don’t worry. Please inform at front desk counter and they may find someone or alternative way to drop you the nearest railway station.

 

Q29: How to reach temple from my place?
Please click here to visit Google map page or use any other navigator.

 

Q30: I tried to call temple & line is always  busy or for some reason I am unable to reachable / speak to a person. What to do next?
Please click here to fill the Request a call back form and our representative will contact you ASAP.

 

Q31: I would like to get cow urine (komiyam) and cow dung for my house-warming function?. Can someone help me on this?
Please click here to contact SVT Sydney and we try to help you.

 

Q32: Is there any ATM or cash withdrawal facility available at temple premises?
No. Sorry. Please visit Helensburgh town centre, where you can find ATMs. It’s within 5 minutes drive from temple.

 

Q33: Is there any petrol station available near-by?
Yes. There is one located at 149 Parkes St, Helensburgh NSW 2508 or visit google maps on your phone for nearest location.

 

Q34: I am an elderly person and have difficulty walking around.  is there a wheel-chair available at temple?
Yes. Wheel chairs are available near the front-desk counter. Please feel free to use them and return back when you leave.

 

Please click here to contact SVT Sydney if you still have any unaddressed questions.
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